Transform Hospitality Operations with Connected Technology & AI

Connect the processes involved in property management, guest service, finance, human resources, procurement, and business through interconnected technology and artificial intelligence that is interconnected. Increase your efficiency, provide better guest service, gain more visibility in your financial matters, and improve decision-making.
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Build a More Connected Hospitality Business

Hospitality organizations oversee a broad spectrum of activities, including property management, guest services, staff, procurement, inventory management, and finance. If all these activities take place within independent systems, it might lead to some challenges such as delays, unnecessary efforts, and lack of visibility.

Hospitality Solutions

Our DynaSUM solution helps connect key processes at hospitality companies using Microsoft technologies, automation, integration, and AI-powered solutions.

The solution is aimed at supporting processes that ensure the smooth operation of the company as well as providing teams with the tools to offer an improved guest experience and financial performance management.

Property and Hotel Management

 Organize day-to-day processes, property-related activities, and business operations.

Financial Management and Accounting

Link revenue, expenses, billing, procurement, and financial reporting.

Guest and Customer Management

Manage guest data and deliver more consistent service experiences.

Workforce and Resource Management​

Improve scheduling, resource allocation, productivity, and resource usage.

Procurement and Inventory Management

Optimize procurement, supplier-related processes, inventory levels, and stock management.

Data, Analytics, and Reporting

Transform operational and financial data into actionable business insights.

Process Automation

Reduce time-consuming routine tasks and make workflows more consistent.

This set of capabilities allows building an interconnected foundation which can grow and develop depending on guest and operational needs.

Connect Guests, Properties & Business Operations

Efficient hospitality operations require integration of Guest Services, Property Operations, Finance, Procurement, Workforce, and Reporting. If such departments work independently, then staff members might be missing information that could help them react quickly and provide consistent services.

Guest Services

Integration of Guest Information and Property Operations will help to get a better response from the team.

Legacy Technical Debt

Property Operations

Integrating activities within different properties will give management a clearer picture of everyday operations and performance.

Warehouse to Distribution

Procurement & Resources

Integration of Procurement and Workforce Information will increase coordination and effectiveness of resources.

Operations & Finance

Integration of Operations and Cost/Finance will help management get a better business picture.

Management Insights

Management will get a better understanding of the performance of the property and required actions.

Data to Decision-Making

Integrated Operations

Integration of processes and information.

AI & Automation for Smarter Hospitality Operations

AI and automation can assist hospitality staff in streamlining their operations, improving the delivery of services, and managing data efficiently.

Associations & Membership Organizations

Automate Guest Services

 Automate bookings, requests, follow-ups, and other guest tasks.

Finance to Business Processes

Manage Income & Operations

Discover booking trends, income possibilities, and operational trends.

Client to Engagement

Process Information Quickly

Cut down the amount of manual processing of data.

Anomaly and Exception Identification

Plan Workforce & Resources

Plan workforce and other resources based on demand.

Automating Inventory Management

Automate Inventory & Procurement

Manage your inventory and procurement activities.

Systems Integration

Automate Reports

Create reports without manual processes.

In doing so, you'll get more efficient operations and an enhanced guest experience.

The DynaSUM Advantage

DynaSUM leverages Microsoft technology, AI, automation, and business expertise to help hospitality organizations modernize operations. It connects property management, guest experience, finance, workforce, and procurement while automating key processes for greater efficiency.

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Microsoft Technology Acumen

Leverage Microsoft technologies for integrated hospitality solutions.

Digital idea Generation on laptop

Artificial Intelligence & Automation

Employ AI and automation for process streamlining and automation.

Connectivity

Enable connection between property, guest experience, finance, workforce, and procurement processes.

End-to-End-Ownership

Integration for Business Advantage

Integrate systems and data to enhance operational visibility.

AI robot working in the office

Unified Guest Experience

Ensure connected data and processes to enable a faster and consistent guest experience.

The Impact We Create

Through DynaSUM, hospitality firms are able to link their properties, operations, guest services, resources, and finances, thus generating tangible benefits for their business operations. Get acquainted with the most representative examples that will show you how connectivity can help your business be more efficient and effective.

01

Problem:
Hotel or Resort Operations: Poor visibility over properties, day-to-day operations, and performance
Solution:
Connected business solutions, operational information, and reporting
Outcome:
Higher visibility of operations and efficiency in management

02

Problem:
Guest Services: Manual processes and disconnected information make guest services less efficient
Solution:
Integrated workflows, automation, and guest information connection
Outcome:
Higher efficiency and improved guest experience

03

Problem:
Hospitality Administration: Manual and repetitive administrative tasks
Solution:
Workflows and processes connection
Outcome:
Reduced administrative effort and higher efficiency

04

Problem:
Management of Hospitality Resources: Challenge in optimizing people, facilities, and other resources in hospitality
Solution:
Connectivity of resource data and analysis
Outcome:
Improved resource management and efficiency

Build a More Connected Hospitality Business

Link your hospitality operations, streamline repeatable tasks, and gain the insight you need to enhance customer satisfaction, efficiency, and performance.

FAQs

Microsoft technology can link property operations, guest services, finance, staffing, procurement, and business. It will help hospitality teams get better visibility, optimize workflows, eliminate routine activities, and make quicker decisions.

Automation can take care of routine activities, recognize patterns in operational data, and assist in staff scheduling, procurement, and reporting. Thus, teams can dedicate more time to their core responsibilities rather than routine administrative activities.

By integrating financial and operational systems, managers will have an opportunity to gain better insight into aspects such as income, expenditures, assets, procurement, and property performance.

Yes. DynaSum is capable of integrating existing applications, data, and processes to develop a more integrated environment, which allows organizations to innovate and digitize without having to replace systems currently helping them operate.

Through automation, organizations can reduce the number of handoffs in guest services, approval processes, notifications, data entry, and other tasks, enabling greater efficiency and workflow consistency across properties.

DynaSUM uses Microsoft technology, integration, automation, and AI, leveraging operational knowledge.

Still have questions?

We’re happy to help. Reach out to discuss your needs, challenges, and how AI can fit your business.