- Solutions
AI-Powered Operations, Supply Chain & Commerce Solutions
Operational Problems Constraining Your Business Growth Opportunities
The momentum of business growth creates breaks in fragile systems. When order volumes spike, legacy processes fracture under the weight and operations leaders are left fighting daily fires instead of scaling. Without intelligent AI operations solutions, structural bottlenecks quickly throttle revenue.
DynaSUM understands these challenges and how they lead to operational failures. We build AI operations solutions that let you overcome the issues and build an operationally advanced ecosystem.
Operational Capabilities Built for Scale
Intelligent Supply Chain
We connect procurement, inventory, and logistics data into one intelligent layer, so disruptions surface before they become crises for your entire team. Instead of reacting to a stockout, your team sees it forming three weeks out and reroutes automatically as we build AI supply chain management customized to your ecosystem for real-time decisions, not quarterly reviews.
Demand Sensing
Traditional forecasts look backward as they are built on last quarter’s numbers. DynaSUM’s team builds demand sensing solutions that pull in live signals, like point-of-sale data, weather patterns, and market shifts to ensure your planning reflects what’s actually happening, not what happened. This leads to fewer stockouts, less excess inventory, and a forecast your planners can actually trust.
Autonomous Manufacturing
When machines break down, the entire workflow stops, causing production delays. DynaSUM experts build and integrate AI solutions directly into production lines & project operations. Automated systems can monitor equipment health, predict failures before they happen, and adjust schedules on the fly.
Shop Floor Execution
To overcome issues with shop floors that still run on clipboards, whiteboards, and end-of-shift data entry, we connect execution directly to your ERP, so work orders, quality checks, and machine output update in real time. A quality flag on the line triggers an instant hold in the system, before a low-quality batch ever reaches the warehouse.
AI-Driven Omnichannel Commerce
Your customers are expecting to see the same price, stock availability, and experience of a product across all channels. Whether they are buying online, in-store, or through a call, our automation solutions unify inventory, pricing, and fulfillment across every channel with AI managing the handoffs. When stock runs low in one location, orders route automatically to the nearest available warehouse.
Predictive Project Operations
DynaSUM AI experts plan and build predictive intelligence into project operations to track budget burn, resource utilization, and milestone risk as work progresses, not after the invoice arrives. When a project starts trending over budget, your PM sees it in week three, not month three, giving your team enough time to manage the project and not rescue it from failure.
AI Agents We Build and Integrate Into Your Workflow
Procurement Agent
Procurement teams spend hours chasing suppliers for order status and delivery confirmations. Our Procurement Agent handles that communication autonomously inside Dynamics 365 Supply Chain Management.
- Flags delays before they affect the production schedule
- Reads supplier emails
- Confirms purchase orders
- Escalates risks to the right person on your team.
Supplier Communications Agent
When every delayed shipment starts an email thread or sending messages to the team members becomes a norm, the supplier communications agent takes over.
- Reads incoming supplier correspondence
- Confirms purchase orders
- Sends follow-up automatically after delivery delays
- Updates the ERP with new information
Account Reconciliation Agent
To speed up the finance close that usually takes weeks when manually matching transactions, the DynaSUM account reconciliation agent takes autonomous control.
- Clearing routine transactions
- Flags genuine exceptions for the finance team’s review
- Takes over the tedious work
- Shortlists items that actually need human intervention
Payables Agent
Your payables teams are spending too much time adding invoices manually, and we build payable agents for Dynamics 365 Business Central to automate invoice processing, giving the accounts team time to focus on core activities.
- Invoice capturing and matching
- Route the invoices for the AP team to handle exceptions
- Approve invoices based on pre-determined workflows
Time Agent
The time and expense agent takes autonomous control of your organization’s timesheets, logging hours and project-related workflows in Dynamics 365 Project Operations.
- Captures time entries based on calendar activity, project assignments, and task patterns.
- Routes time entries to Dynamics 365 Project Operations.
- Project managers get accurate and real-time labor data.
Expense Agent
Built by the DynaSUM team on Dynamics 365, the expense agent automates employee expense reporting using multi-channel capturing and AI data extraction.
- Captures and categorizes expenses and spend tied to projects
- Provides a connected view of project-related labor costs.
- Itemizes receipts and unifies data for omnichannel access
- Applies relevant company policies and rules
Approvals Agent
Approvals are the single biggest bottleneck in most project workflows, and most requests are stuck in someone’s inbox for days, causing project delays.
- Approval agent routes time, expense, and project approvals
- Attaches context to the approval request
- Automates initial policy review of incoming time, expense, and material entries.
Custom Finance and Operations Agent
DynaSUM team builds and manages custom agents on Microsoft Copilot Studio for exceptions and rules specific to your business, workflows, and goals.
- Inventory mismatches and procurement approvals outside policy
- Automates reporting for production issues and service requests
- Routes order management service requests for different departmental approvals
Tech Stack We Deploy for AI Operations Solutions
Dynamics 365 Supply Chain Management
Dynamics 365 Project Operations
Dynamics 365 Finance
Dynamics 365 Business Central
Dynamics 365 Commerce
Microsoft Copilot Studio
Microsoft 365 Copilot
Microsoft Fabric
Power BI
Power Automate
Azure AI
Connect Existing Enterprise Systems with AI-Driven Capabilities
Enterprises aren’t starting from a blank slate, and most of them are already running SAP, Oracle, a legacy ERP held together by custom code, or shop floor systems nobody wants to touch. DynaSUM connects your existing systems and platforms with AI tools for operations automation.
SAP to Microsoft
Integrate SAP data and processes with Dynamics 365 and Azure without disrupting core finance or operations. This gives your supply chain teams modern tools they need to eliminate risks associated with core migration.
Oracle to Microsoft
We bridge Oracle systems into a modern and AI-ready Microsoft environment at a pace you can control. Your frontline workers get intuitive and AI-driven interfaces without touching the backend systems.
Legacy ERP and Custom Apps
The DynaSUM AI operations solutions development team connects legacy and homegrown systems featuring intelligent integration layers instead of forcing a disruptive software rebuild.
IoT, MES, and Shop Floor Systems
We pull isolated machine telemetry and production data directly into your central operational hub. Plant managers stop waiting for end-of-shift reports to realize a critical production line went down and prevent delays.
Data Warehouse and Analytics
Automation-enabled agents unify fragmented data sources into a single governed and AI-ready foundation. This leads the agents to make supply chain decisions on your behalf.
Five Stages of AI Deployment by the DynaSUM Team
Readiness Assessment
PoC Blueprint
Agentic Systems Development
Enterprise Rollout
Continuous Management
Why Choose DynaSUM for AI Operations?
Business First Transformation
We start with understanding your operational problem and build the solution around how to solve it. Everything from the technology we choose to the team that works depends on who and what can solve your problem better.
Microsoft Ecosystem
Our AI operations solutions are built on the Microsoft Dynamics 365 ecosystem, including Power Platform, Azure, and Fabric, giving you an enterprise-grade stack that’s already integrated and connected.
Technology and Operations
We build the AI solutions you need, integrate them into your workflows and train them to ensure these agentic systems can run the operations autonomously.
End-to-End Ownership
One partner across Advise, Transform, Integrate, Modernize, Manage, and Optimize. No gaps between implementation and outcomes.
Long-term Optimization
AI operations aren’t a one-time deployment; we know the challenges you can come across post-deployment. We stay on to tune, monitor, and improve the system as your business evolves.
Ready to Turn AI into an Operational Advantage?
Let’s talk about where your operations lose time, money, or visibility and what we will do to close gaps by building AI-first operations systems.
FAQs
1. What are AI operations solutions, exactly?
AI operations solutions embed AI directly into your ERP, supply chain, and daily workflows, rather than treating it as a separate tool. That means autonomous agents are trained to handle procurement, reconciliation, approvals, and production decisions inside systems you already use.
2. Do we need to replace our existing ERP to adopt AI operations?
There is no need to replace existing ERP systems, as the DynaSUM team connects existing systems, including SAP, Oracle, legacy ERPs, and custom applications, to AI-enabled capabilities without a disruptive rebuild. Modernization happens through integration, not replacement.
3. How is DynaSUM different from a typical Microsoft implementation partner?
Most partners building AI solutions with the Dynamics ecosystem stop at go-live. DynaSUM builds the technology, integrates AI and automation, and can also manage the ongoing operations, including updating the systems. We represent one that stays with you for the full lifecycle.
4. How long does it take to see results from AI operations deployment?
Timelines to see results vary by scope, existing legacy systems, and the complexity of building AI solutions for your operations. However, our five-stage deployment model starts with a focused proof of concept, so you see measurable results before committing to a full enterprise rollout.
5. What does "managed AI operations" actually include?
Managed operations include continuous monitoring, tuning, and optimization of your AI agents and automations after deployment, plus the option to hand off related back-office processes through our BPO services.
6. Does DynaSUM only work with large enterprises?
Our expertise lies in helping organizations at every scale and of every size, whether it’s startups, SMEs, or enterprises running complex operations on Microsoft or legacy systems. If silos, forecasting errors, or manual workflows are slowing you down, that’s the conversation worth having.
Still Have Questions?
We’re happy to help. Reach out to discuss your needs, challenges, and how AI can fit your business.